Employment Opportunities
The following employment opportunities are available with F&A Federal Credit Union:
Full-Time TSC Rep I
F&A Federal Credit Union (F&A) is currently seeking a Full-Time (40 Hours) Telephone Service Center Representative I (TSC I) at our main office located in Monterey Park, CA. TSC I will be responsible for but not limited answering calls and assisting members with inquires, transfer requests, stop payments, loan payments and line-of-credit advances.
The Candidate
The successful candidate will have the following essential Knowledge, Skills and Abilities:
- Knowledge of credit union principles and procedures and member service philosophy
- Strong verbal and written English communication skills
- Basic computer and software proficiency (MS Word, Excel)
- Accurate typing/data entry and processing of data
- Knowledge of State and Federal regulations for deposit accounts, membership types, and teller transactions
- Ability to evaluate, plan, and prioritize work effectively for the branch and staff
- Must be adaptable to different and changing situations and solve problems
The Qualifications
The minimum qualifications we are looking for:
- High School diploma or general education degree (GED)
- One to three years related experience and/or training
- Financial Institution/Credit Union experience preferred
For consideration, please submit a resume and a cover letter to provide additional information regarding why you are interested in the position for which you applied, the skills you have related to the position, and why you feel you are the best qualified candidate. Interested candidates should send their resume and cover letters to jobs@fafcu.org. Please include “Full-time TSC Rep I” in the subject line of the email.
Part-Time TSC Rep I
F&A Federal Credit Union (F&A) is currently seeking a Full-Time (20-25 Hours) Telephone Service Center Representative I (TSC I) at our main office located in Monterey Park, CA. TSC I will be responsible for but not limited answering calls and assisting members with inquires, transfer requests, stop payments, loan payments and line-of-credit advances.
The Candidate
The successful candidate will have the following essential Knowledge, Skills and Abilities:
- Knowledge of credit union principles and procedures and member service philosophy
- Strong verbal and written English communication skills
- Basic computer and software proficiency (MS Word, Excel)
- Accurate typing/data entry and processing of data
- Knowledge of State and Federal regulations for deposit accounts, membership types, and teller transactions
- Ability to evaluate, plan, and prioritize work effectively for the branch and staff
- Must be adaptable to different and changing situations and solve problems
The Qualifications
The minimum qualifications we are looking for:
- High School diploma or general education degree (GED)
- One to three years related experience and/or training
- Financial Institution/Credit Union experience preferred
For consideration, please submit a resume and a cover letter to provide additional information regarding why you are interested in the position for which you applied, the skills you have related to the position, and why you feel you are the best qualified candidate. Interested candidates should send their resume and cover letters to jobs@fafcu.org. Please include “Part-time TSC Rep I” in the subject line of the email.
Real Estate Loan Underwriter
F&A Federal Credit Union (F&A) has an exciting new opportunity available in our Real Estate Department. We are currently seeking a highly motivated Real Estate Loan Underwriter in our Monterey Park office. The position will underwrite loans according to applicable guidelines; and underwrite subordination requests considering risk position and member support. Position will also require support of compliance procedures.
The Candidate
The successful Real Estate Loan Underwriter will have the following essential Knowledge, Skills and Abilities:
- Knowledge of credit union principles and procedures and member service philosophy.
- Knowledgeable in real estate loan processing procedures and requirements.
- Knowledge of lending principles and procedures, and service philosophy.
- Knowledge of investor guidelines (Government Sponsored Enterprise).
- Knowledge of Federal Regulations relating to mortgage lending, including but not limited to, RESPA, TILA, TRID, HMDA, etc.
- Thorough compliance knowledge of loan processing, from loan origination to funding as it pertains to underwriting.
- Thorough knowledge of underwriting.
- Knowledge of appraisal analysis.
The Qualifications
The minimum qualifications we are looking for:
- 3 or more years related experience and/or training.
- Financial Institution / Credit Union experience preferred. Equivalent combination of education and experience will be considered.
- High School Diploma or General Education Degree (GED). AA or BA degree preferred
For consideration, please submit a resume and a cover letter to provide additional information regarding why you are interested in the position for which you applied, the skills you have related to the position, and why you feel you are the best qualified candidate. Interested candidates should send their resume and cover letters to jobs@fafcu.org. Please include “Real Estate Loan Underwriter” in the subject line of the email.
Mortgage Loan Officer
F&A Federal Credit Union (F&A) has an exciting new opportunity available in our Real Estate Department. We are currently seeking a highly motivated Mortgage Loan Officer. The position will be responsible for actively soliciting new mortgage business and selling F&A FCU mortgage products to meet loan quality and production goals.
The Candidate
The successful Mortgage Loan will have the following essential Knowledge, Skills and Abilities:
- Intermediate knowledge with Microsoft Office (Word, Excel, PowerPoint, SharePoint and Outlook).
- Ability to learn proprietary computer software such as FSP, MeridianLink and MortgageBot.
- Experience in processing & closing FHLMC, FNMA, & Portfolio Products.
- Working knowledge of underwriting requirements, conventional & portfolio.
- Ability to read and understand a credit report and appraisals.
- Ability to learn proprietary computer software such as FSP, Meridian Link and MortgageBot.
- Excellent customer service skills, attentiveness, and information retention.
- Able to analyze financial records and transfer data.
- State loan officer license from the National Mortgage Licensing System (NMLS).
- Knowledge of local, state, and federal loan regulations.
- Strict adherence to company financial policies and processes.
- Ability to make sound decisions.
- Self-starter, ability to work independently.
The Qualifications
The minimum qualifications we are looking for:
- Two to five years of real estate lending experience preferred in Credit Union industry.
- High School diploma or general education degree (GED). Associates’ or Bachelor’s degree in finance, economics, or related field preferred.
For consideration, please submit a resume and a cover letter to provide additional information regarding why you are interested in the position for which you applied, the skills you have related to the position, and why you feel you are the best qualified candidate. Interested candidates should send their resume and cover letters to jobs@fafcu.org. Please include “Mortgage Loan Officer” in the subject line of the email.
Compensation and Benefits
As a team member of F&A, fantastic benefits are available such as:
• Competitive compensation
• 100% Employer paid Medical, Dental, Vision premiums
• Flexible Spending Account Options
• Employer paid Long Term Disability, Life Insurance and AD&D
• 401k employer matching with a discretionary profit-sharing plan
• Generous Paid Time Off Program
F&A Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For additional information about opportunities at F&A, please call 323-268-1226, ext. 5913.
