Employment Opportunities

The following employment opportunities are available with F&A Federal Credit Union:

F&A Federal Credit Union (F&A) has an exciting new opportunity available in our Loan Servicing Department. We are currently seeking an independent and highly motivated Loan Servicing Representative in our Monterey Park office. The position is responsible for delivering exceptional member service via telephone, mail and email while assisting members with lending products and services and providing comprehensive general and administrative support to the Loan Servicing department.

The Candidate

The successful Loan Servicing Representative will have the following essential Knowledge, Skills and Abilities:

Knowledge of credit union principles and procedures and member service philosophy.
Knowledge of impound and escrow accounts, insurance tracking and property taxes.
Strong verbal and written English communication skills
Computer and software proficiency (MS Word, Excel, Financial)
Accurate typing/data entry and processing of data; ability to work on a PC for 6-8 hours per day
Ability to evaluate, plan, and prioritize work effectively for the branch and staff
Must be adaptable to different and changing situations and solve problems
Ability to work independently and with minimal supervision

The Qualifications

The minimum qualifications we are looking for:

One to three years of similar or related experience, including preparatory experience.
A high school degree or equivalent
Ability to be bonded and to retain bond ability

For consideration, please submit a resume and a cover letter to provide additional information regarding why you are interested in the position for which you applied, the skills you have related to the position, and why you feel you are the best qualified candidate. Interested candidates should send their resume and cover letters to jobs@fafcu.org. Please include “Loan Servicing” in the subject line of the email.

Telephone Service Center Representative

F&A Federal Credit Union (F&A) has an exciting new opportunity available in our Telephone Services Center. We are currently seeking a highly motivated Telephone Services Center (TSC) Representative in our Monterey Park office. Responsibilities include answering a heavy volume of incoming telephone calls, assisting members with inquiries regarding the operation of their account and/or an account discrepancy and performing a multitude of account functions such as transfer requests, loan payments, line of credit advances, etc.

The Candidate

The successful TSC Representative will have the following essential Knowledge, Skills and Abilities:

Knowledge of credit union principles and procedures and member service philosophy
Computer and software proficiency (MS Word, Excel, Financial)
Accurate typing/data entry and processing of data; ability to work on a PC for 6-8 hours per day
Ability to evaluate, plan, and prioritize work effectively for the branch and staff
Must be adaptable to different and changing situations and solve problems
Courteous, friendly, and professional behavior
Ability to work independently and with minimal supervision
Excellent interpersonal communication skills

The Qualifications

The minimum qualifications we are looking for:

High School Diploma or general education degree (GED)
Ability to be bonded and to retain bond ability
A minimum of one year up to three years of similar or related experience, including preparatory experience.

For consideration, please submit a resume and a cover letter to provide additional information regarding why you are interested in the position for which you applied, the skills you have related to the position, and why you feel you are the best qualified candidate. Interested candidates should send their resume and cover letters to jobs@fafcu.org. Please include “TSC Representative” in the subject line of the email.

Real Estate Loan Underwriter

F&A Federal Credit Union (F&A) has an exciting new opportunity available in our Real Estate Department. We are currently seeking a highly motivated Real Estate Loan Underwriter in our Monterey Park office. The position will underwrite loans according to applicable guidelines; and underwrite subordination requests considering risk position and member support. Position will also require support of compliance procedures.

The Candidate

The successful Real Estate Loan Underwriter will have the following essential Knowledge, Skills and Abilities:

Knowledge of credit union principles and procedures and member service philosophy.
Knowledgeable in real estate loan processing procedures and requirements.
Knowledge of lending principles and procedures, and service philosophy.
Knowledge of investor guidelines (Government Sponsored Enterprise).
Knowledge of Federal Regulations relating to mortgage lending, including but not limited to, RESPA, TILA, TRID, HMDA, etc.
Thorough compliance knowledge of loan processing, from loan origination to funding as it pertains to underwriting.
Thorough knowledge of underwriting.
Knowledge of appraisal analysis.

The Qualifications

The minimum qualifications we are looking for:

3 or more years related experience and/or training.
Financial Institution / Credit Union experience preferred. Equivalent combination of education and experience will be considered.
High School Diploma or General Education Degree (GED). AA or BA degree preferred

For consideration, please submit a resume and a cover letter to provide additional information regarding why you are interested in the position for which you applied, the skills you have related to the position, and why you feel you are the best qualified candidate. Interested candidates should send their resume and cover letters to jobs@fafcu.org. Please include “Real Estate Loan Underwriter” in the subject line of the email.

Collector

F&A Federal Credit Union (F&A) has an exciting new opportunity available in our Loan Servicing Department. We are currently seeking an independent and highly motivated Collector in our Monterey Park office. The position is responsible for the contacting and following up with members on delinquent loans, attempting collection, processing repossessions and processing documents for legal action. Additional duties include utilizing skip tracing products, processing and filing court documents for Small Claims.

The Candidate

The successful Collector will have the following essential Knowledge, Skills and Abilities:

Knowledge of credit union principles and procedures and member service philosophy.
Knowledge of collection laws and bankruptcy laws is preferred
Strong verbal and written English communication skills
Computer and software proficiency (MS Word, Excel, Financial)
Accurate typing/data entry and processing of data; ability to work on a PC for 6-8 hours per day
Ability to evaluate, plan, and prioritize work effectively for the branch and staff
Must be adaptable to different and changing situations and solve problems
Ability to work independently and with minimal supervision

The Qualifications

The minimum qualifications we are looking for:

Three years to five years of similar or related experience, including preparatory experience.
A high school degree or equivalent
Ability to be bonded and to retain bond ability

Compensation and Benefits
As a team member of F&A, fantastic benefits are available such as:
• Competitive compensation
• 100% Employer paid Medical, Dental, Vision premiums
• Flexible Spending Account Options
• Employer paid Long Term Disability, Life Insurance and AD&D
• 401k employer matching with a discretionary profit-sharing plan
• Generous Paid Time Off Program

F&A Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For additional information about opportunities at F&A, please call 323-268-1226, ext. 5913.