The F&A Promise – Proudly Serving Those Who Serve Our Communities
Our financial strength ensures we're here when you need us most at every stage of life.
Join Us
We’re member-owned and service-driven, committed to building financial strength and security for those who keep our communities safe and functioning. We have elected to maintain a closed field of membership and develop products and services designed to serve this close-knit community.
The F&A Promise: To consistently deliver exceptional financial value and unmatched personalized service to those who serve others. Our promise is rooted in our Vision, Mission, and Values because those who dedicate their lives to public service deserve dedicated financial partners. We do not strive to be everything to everyone, but rather to provide private banking-like services for a select field of membership who are in the business of serving others.
Our Values
Our values serve as the foundation for our strategic vision, the heart of our culture, and the standard for our service.
- Service: We put our members first.
- Integrity: We hold ourselves to the highest ethical standards.
- Respect: We value each other through teamwork, respect, kindness, and inclusion.
- Accountability: We consistently deliver on our commitments.
- Excellence: We embrace challenges and relentlessly pursue the best solutions.
Our Vision
Creating unmatched financial opportunities for all members and their families today — and for generations to come.
Our Mission
We help our members reach their financial goals at every life stage by providing a personalized banking experience with access to high-value products, superior service, and trusted guidance.
Team Member Recognition
At F&A, we encourage all of our team members to embrace our values in everything they do, whether it’s for our members or coworkers. Has someone on our team exemplified the values of F&A? Let us know at Marketing@fafcu.org. Please include the name and location of the F&A team member so we may acknowledge their excellent work.