Stop Unauthorized Transactions and Protect Yourself Against Fraud.
It’s easy to lock your F&A Visa® Credit or Debit Card.
If you misplace your card or plan not to use it for a while, you can lock it to prevent unauthorized transactions. And unlock it later.
First Time Card Users
In order to activate the Card Lock button on the login screen, be sure to:
- Click Online Services
- Click the RT Alert & Card Lock button
- Accept both terms of service.
To Activate Card Lock.
If you’re registered for Quick Balance on F&A Mobile Banking, the Card Lock quick link button will automatically appear on the Mobile Banking login page. If you are not registered for Quick Balance you will need to register your device to have the Card Lock quick link button appear on the Mobile Banking login page.
To register turn the Personal Device switch on the Mobile Banking password page to the on position or go to Settings and Personal Devices.
*During card processor limited down time, purchases may be approved due to the lock restriction not being enforced by the stand in processor. F&A does not charge a fee for the Card Lock service. Alert may be sent to you in the form of an email or text message. Standard text-messaging and data rates will apply. Check with your wireless carrier. F&A is not responsible for text or email notifications not being sent or received.